Here’s where to best practice forgetting and remembering:
1. FORGET the mistake. Sometimes that mistake comes in the form of a person or a decision.
2. REMEMBER the lesson. Yes. Could be the person or the decision too.
Apart from that, there are four (4) important words to remember: People Lie. Actions don’t. And those who are lied to they tend to remember and not forget. It’s better not to make promises than to break them. If a commitment is made we should deliver.
Here is a better way. Under-commit but over-deliver. Because credibility matters.